sundevs is hiring a

Site Reliability Engineer

JavaScriptPythonJavaGOPostgreSQLMongoDBMySQLAWSGitJenkinsGrafanaPrometheusEnglish

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Hola! SunDevs Inc is a 7 year old company that started in a small Colombian town in Latin America, and is now present in the US with clients across North America. We have two main business lines: (1) Staff Augmentation through Nearshoring and (2) Digital Transformation Projects.

We have a great team working already with North American companies, with the majority being engineers, developers, and product designers. Our growth has come from absolutely killing it on the technical side and getting referrals from existing clients. Cinemark and Cafe Rio are two of our biggest clients that we work with from both business lines.

We believe that the caliber of tech talent is going to dictate the caliber of our future on a global scale. Our mission is to become the global standard for developing and sourcing tech talent - this means matching amazing humans with amazing companies that are building the future (from technology). We’re starting with the talent in Latin America. This specific role will be focused on the Staff Augmentation business line by helping us support & develop the talent we have placed in our clients companies.

Key Responsibilities

Design, implement, and maintain robust and scalable infrastructure to support our applications and services.

Develop and maintain monitoring and alerting systems to proactively identify and resolve potential issues.

Collaborate with software engineers to optimize application performance, scalability, and availability.

Automate manual processes to improve efficiency and reduce operational overhead.

Conduct regular performance and capacity analysis to identify and address bottlenecks.

Implement disaster recovery and business continuity plans to ensure system resilience.

Troubleshoot and resolve production incidents and provide timely incident response.

Participate in the on-call rotation and respond to emergencies to ensure 24/7 system availability.

Collaborate with cross-functional teams to define and enforce best practices and standards for system reliability and performance.

Stay up to date with industry trends and emerging technologies, and evaluate their potential impact on our systems and processes.

Maintaining a positive, empathetic, and professional attitude toward customers, third-party stakeholders, product managers, delivery managers, product designers, software engineers, and any other member of your team.

Make sure to deliver on time all scheduled tasks to which you and your team committed.

Notify quickly and in a timely manner to the customer, stakeholders, other managers and your team about any change or risk that may affect the delivery on time of your tasks and results.

Make the status of the product/project tasks always visible for the customers and any other relevant stakeholder.

Participate in a 1:1 meeting with the rest of your team.

Provide timely feedback to your team.

Participate in the definition of the Product OKRs for your team.

Participate in the 360 Feedback Survey for the team members

Software Engineer Requirements

English B1+ or advanced

Excellent communication skills with high level and business stakeholders

Bachelor’s degree in Computer Science, Software or System Engineering, or equivalent practical experience in a software-related field.

+2 years handling linux operating systems

+3 years of experience writing secure code in languages like Python, Java, Javascript, GO, and Bash, it means you can automate tasks and processes

Wide experience with routing protocols, encryption, firewalls, Virtual Private Clouds (VPC), and virtual private networks (VPNs).

Familiarity with performance monitoring and analysis tools (e.g., Prometheus, Grafana, CloudWatch).

Understanding of database systems and experience with database administration (e.g., MySQL, PostgreSQL, MongoDB).

Knowledge of DevOps principles and experience with DevOps tooling (e.g., Jenkins, AWS Code Pipeline, Bitbucket CI/CD).

Familiarity with configuration management frameworks (e.g., Terraform, CloudFormation).

Deep understanding of network protocols

Strong problem solving and analytical abilities

Nice-to-Have skills

Be Outcome Focused: Objective and Key Results (OKR) - Key Performance Indicators KPI

Experience working in a product lead company

Have worked in a Startup previously

To have with some of the next AWS Certifications

AWS Solutions Architect Professional

AWS Solutions Architect Associate

AWS Certification - Security Speciality

AWS Certified Advanced Networking - Specialty In SunDevs we are ready to:

Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

Are you ready join? Apply now! We will happy to have you onboard.


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